Physios · Trainers · Clinic teams
Focus on the clinical and coaching work.The system handles the rest.
Built for Hong Kong practitioners: speak Cantonese to generate clinical notes, book with one sentence, auto-deduct packages, and give every client one link to their progress.
Chapter 1 · Day one
Move your whole practice in — ten minutes.
Start from zero, or bring hundreds of clients over from your old system. Either way, minutes.
01Welcome · Dashboard
Your first login is the whole business.
Today's bookings, unsigned notes, this month's takings — one page. Day one looks like this, and so does every morning after.
午安,Alex
今日預約
3
待簽病歷
1
本月實收
HK$34,800
02Add a client
A name and a phone number opens the file.
Minimum input, file first, details later — packages, notes and progress accumulate session by session.
新增客戶 New client
姓名 · Name
電話 · Phone
03Import existing clientsFor switchers
Hundreds of clients, one file.
Drop in a CSV or Excel, preview, import — duplicates skipped automatically. Switching systems shouldn't mean retyping your client book.
clients.xlsx
48 行 · 預覽Chapter 2 · The everyday
After day one, the system keeps pace.
04 · Booking AI
One sentence books the session.
“Mrs Chan, next Saturday 10am” — the AI reads the date, time and client, drafts the booking, and you confirm. Conflicts and availability are checked automatically.
05 · Sell a package
06 · Complete a booking
07 · AI notes · SOAPSignature feature
08 · Prep recap
09 · Training + diet plans
10 · Client portal
11 · Billing + month-end
12 · WhatsApp reminders
建議預約 · PROPOSED
7 月 11 日(六)10:00
確認Chapter 2 · The everyday
After day one, the system keeps pace.
From the first booking of the morning to month-end close — every administrative step of a working day, handled.
04Booking AI
One sentence books the session.
“Mrs Chan, next Saturday 10am” — the AI reads the date, time and client, drafts the booking, and you confirm. Conflicts and availability are checked automatically.
建議預約 · PROPOSED
7 月 11 日(六)10:00
確認05Sell a package
Sold once, managed automatically.
Sell a 10-session package and the receipt is issued the moment it's paid; every completed session deducts automatically — remaining sessions and expiry visible to both sides.
10 堂 · 物理治療
HK$3,800
PayMe剩 10 / 10 堂
到期前自動提醒 · 每一步留審計紀錄
06Complete a booking
One tap on Complete does two things.
The package deducts a session and the balance updates instantly — no end-of-day catch-up bookkeeping.
10:00 陳嘉欣 · 物理治療
已確認07AI notes · SOAPSignature feature
Cantonese conversation in, clinical English note out.
Record the conversation as you consult, tick a few MCQs, and the AI drafts S/O/T/A/P — you review and sign, signing locks the note; audio is deleted right after transcription.
「膊頭好咗好多,得返三分痛…」
轉錄完成 · 錄音已刪除
08Prep recap
Last session's key points, before this one starts.
One tap on the calendar and the AI recaps the last assessment and plan — you're caught up before the client sits down.
✦ 診前摘要 · 上次
摘要 — 右肩外展改善;NPRS 5 → 3。
計劃 — 繼續等長負荷訓練;一週後覆診。
開診前一眼掌握
09Training + diet plans
Nine questions, a four-week plan.
A 386-exercise library and 204 Hong Kong foods; medical history is a hard constraint — gout means high-purine foods are excluded automatically.
四週漸進計劃 · W1
10Client portal
One link shows clients their own progress.
Send a magic link over WhatsApp — no app, no password. Clients see plain-language summaries and remaining sessions, never the raw clinical note.
你好 Karen!療程進度一條連結睇晒:pacedesk.app/p/k3x…
客戶視角 · 毋須密碼
療程摘要
肩膀活動幅度持續改善,疼痛已由 5 分降至 3 分…
套票剩 8 堂客戶永遠看不到病歷原文
11Billing + month-end
Close the month with one click.
11 payment methods, photo receipts auto-entered; bilingual statements, locked at month-end — ready for your accountant.
12WhatsApp reminders
Reminders from your own number.
Booking reminders, expiring packages, lapsed clients — the system queues them, you tap send, the relationship stays on your own WhatsApp.
由你自己的 WhatsApp 號碼發出 · 一按一個
Not just clinics — built for trainers, too.
Personal trainers, yoga teachers, S&C coaches: the bookkeeping you hate, handled.
Finish a session, deduct a session
Completing a booking deducts a session instantly; remaining sessions at a glance, expiry reminders built in.
Every session on record
Each package keeps its full deduction history — when they trained, what's left — and clients see the same in their portal. No more arguing from memory.
Group classes, per-person deduction
One class, many attendees: mark each present, deduct from each person's own package; the calendar shows headcount.
Built for Hong Kong
Run sessions in Cantonese; notes come out in clinical English.
payment methods — PayMe, FPS, cash and cards all included.
local Hong Kong foods, so diet plans people actually follow.
client summaries, receipts and statements — all bilingual.
Desktop, MacBook, iPad, phone — one account, signed in everywhere.
PaceDesk is a web app: nothing to install, nothing to migrate. Open a browser, log in, and your data is there — on iPhone and iPad, add it to your home screen and it opens like an app.
- Front desk runs bookings and billing on the clinic PC
- Review and sign notes on your MacBook at home
- Glance at today's schedule on your iPhone
今日預約
3
未簽病歷
1
本月實收
$34.8k
排程 · 7月
週14:00 · 張美儀 · 覆診
午安,Alex
10:00 · 陳嘉欣
物理治療 · 已確認
11:30 · 李俊宏
訓練 · 套票剩 9 堂
今日實收
HK$3,600
Clinical data, clinical-grade care.
Medical records are the most sensitive data there is — these are design decisions, not slogans.
Audio deleted after transcription
Voice is used only for transcription — deleted from PaceDesk's servers right after and not persistently stored; it is sent only to an AI transcription service contractually restricted from retaining or training on it.
Encrypted at rest and in transit
All data is encrypted in transit and at rest, hosted in Singapore data centres.
Sign-lock and audit trail
Signing locks the note; deductions, refunds and deletions all write to a tamper-proof audit log.
Database-level isolation
Every workspace is isolated at the database layer (row-level security), continuously verified by 75+ probes.
Not used to train AI
Your clinical data is used only to generate content for you; under each AI provider's prevailing API terms, it is not used to train their models.
PDPO and your rights
Compliant with the HK Personal Data (Privacy) Ordinance; export everything anytime, or request deletion within 30 days.
Demo mode · sample data · click anything
You've read about it. Now try it.
Not screenshots — a working, simplified version; the real product is far more detailed. No sign-up: book a session, generate a note, sign it, publish to your client.
Follow the guide: a therapist's day in 60 seconds.Demo data lives only in your browser